Guidance Through Tough Times
Published: July 12, 2024
※Prices are subject to change from those in effect at the time of the interview. Please contact the store directly for the latest information.
Aster is a community-focused funeral home that opened in 2011.
Ms. Mitsuyo Hasegawa is the head planner.
Aster offers various services related to a loved one’s passing, including thorough consultation, religious and non-religious funeral planning, and suggestions on how to proceed based on individual needs.
They have put together a detailed step-by-step guide of the procedures involved for various cases to give the customer peace of mind during a difficult and emotional time, making it easy to follow.
According to Aster, client concerns generally fall into two main categories. The first is pre-death consultations, such as questions about whom to contact when a loved one passes away or inquiries regarding inheritance matters. The second involves consultations after one’s passing, including questions about the types of funerals available, associated costs, and the steps leading up to the funeral. At Aster, they address these concerns with care and attention, offering tailored support for each situation.
Planning in advance can make after-death procedures much easier for everyone involved. However, unexpected situations can still happen, and Aster is here to help. They can take your calls anytime, every day of the year so that you can rely on them for support.
Aster provides compassionate support to clients regardless of their nationality or religion. Additionally, they have English manuals available, ensuring that even non-Japanese clients can confidently use their services.
They have contacts with cremation centers, temples, and churches, and they have even sent deceased people overseas. They have also gone out of their way to translate all their services into English and will do their best with those who cannot speak Japanese.
One of Aster’s unique features is that they also offer funeral services for pets.
Those who have lost a pet often feel like they’ve lost a family member and want to commemorate them accordingly. Thorough consultation and services are also available for your beloved pets. Looking at the photos of these animals makes you feel happy to see them captured during their good times.
Aster’s greatest appeal lies in its heartfelt and compassionate client support. They
offer 24-hour services and accept funeral requests and consultations at any time,
whether late at night or early in the morning.
At Aster, I felt that the staff was very knowledgeable and had a lot of experience. I also felt their mission to help people during such a difficult period was sincere and genuine.
≪English Article Journalist Profile≫
・Name:Natalie
・Age:Thirties
・Nationality:Poland
・Hobbies:Sewing, DJ, Up cycling, Illustration
※Information is based on November 2024. Prices, operating hours, and other details may change. Please verify with the store directly.
※All amounts mentioned in the article are inclusive of taxes.